


The privacy of individuals, our customers and partners, is of utmost importance to Newport Travel.
We view privacy as a serious matter and we strictly adhere to the National Privacy Principles and the
Privacy Act 1988. This Privacy Policy Statement sets out our policies on how we manage
personal information across our business.
Types Of Personal Information We Collect
The
types of personal information that we collect from you will depend on the circumstances
of
collection and on the type of service you request from us. For reservations we would generally collect
your name, address, telephone numbers and other contact details. We do not collect sensitive
information. Why We Collect Personal Information Generally, we collect, update and use personal
information about you to carry on our business and to provide a range of products
and services.
How We Collect Information
Generally, we collect personal information directly from you in the course of providing a product or
service or when you have other dealings with us. We may collect and update that information over
the phone, over the Internet, in person or when you write to us. We may also collect personal
information through third parties such as our alliance and business partners. We may also collect that information when you participate in our marketing campaigns, competitions or surveys, in response to
our advertising or direct mail.
How We Store Information
We store personal information in a combination of secure computer storage facilities and paper based
files and other records. We have taken a number of steps to protect the personal information we hold
from misuse, loss and unauthorised access, modification or disclosure. We also take reasonable steps
to destroy or permanently de-
When We May Disclose Your Personal Information
Because your privacy is important we will not sell, rent or trade your personal information without your
consent. However, we may disclose personal information about you in the following circumstances:
Where we have contracted an external organisation to provide us with support services e.g. a mailing
house or where our business partners need to provide you with information and offers about products
and services. We impose strict requirements of security and confidentiality on third parties as to how
they handle personal information. Outside parties are not allowed to use information about you for any purpose except to perform the services which we have asked them to provide.
Access To Personal Information
We will take reasonable steps to ensure that the personal information we collect, use or disclose is
accurate, complete and up to date. If your personal details change, please contact
us so that we can continue to provide you with our products and services. We undertake
to promptly acknowledge and investigate any complaints about the way we manage personal
information.
About This Privacy Policy Statement
We may update our policies and this Privacy Policy Statement from time to time.
Contacting Us
If you have any questions about this policy, or if you wish to update information we hold about you
or you wish to make a related complaint or to receive a copy of our current Privacy Policy Statement,
please call us on: (02) 9997 1277 or write to:
The General Manager
NewPort Travel
PO Box 404
Newport Beach
NSW 2106